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Privacy Policy

Who Are We?

 

 

The address of our site is: https://candadiangreengardenca.

 

 

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Thank you for visiting the CANADIAN GREEN GARDEN website and reading our privacy policy.

By browsing our website and completing our contact form, you acknowledge having read and understood this policy and consent to your data and personal information being processed in accordance with it, where applicable.

This privacy policy consists of the following elements:

  1. Privacy Policy Objectives;

  2. Come into effect;

  3. Conditions for obtaining consent;

  4. Objectives of data collection;

  5. Personal information collected;

  6. Purposes of data processing;

  7. The treatment processes used;

  8. Conditions of access and control of personal information;

  9. Sharing and reasons for sharing personal information with third parties;

  10. Use of cookies and similar technologies;

  11. Retention of personal information.

 

 

1. Objectives of our policy

 

Respect for privacy and the protection of personal information are essential to us, which is why, through this Policy, we intend to protect them in accordance with the laws in force.

In order to ensure this protection, CANADIAN GREEN GARDEN undertakes to only collect, process and share information allowing the identification of an individual when the latter has consented, unless this is permitted or required by law, to which In this case your consent will not be necessary.

The Policy aims to inform users of the reasons and how CANADIAN GREEN GARDEN, or any person acting on its behalf, will collect and use their personal information. It is intended to be in clear language in order to ensure informed consent from users.

For the purposes of this Policy, “personal information” means any information about an identifiable or identifiable individual. Where possible, we will anonymize, pseudonymize and/or aggregate these so that they no longer identify an individual.

 

 

 

2. Come into effect

 

This Policy applies from 09/22/2023.

 

 

3. How we collect consent

 

We are committed to obtaining consent before collecting an individual's personal information. Consent may be express or implied and may be provided directly by the individual or their authorized representative.

We prioritize obtaining explicit consent, whether verbally, electronically or in writing. However, implied consent can be reasonably inferred from a person's action or inaction. For example, providing a name and address to receive a publication or a name and telephone number to obtain a response to a question is considered implied consent to the collection of information containing personal information. To determine the appropriate type of consent, we consider the sensitivity of the personal information in question, the purposes for which it is collected and the reasonable expectations of an individual in a similar situation.

If we want to use personal information for a new purpose, we will describe the intended use and ask for consent again.

It is not always possible, particularly in the context of a request from the State, to obtain the consent of the person to collect, use or communicate their personal information. We undertake to never communicate this type of information, other than in accordance with this Policy, unless the law requires or permits us to do so.

 

 

 

4. For what purposes we collect data

 

The collection, use and disclosure of personal information by CANADIAN GREEN GARDEN will be limited to what is necessary for the purposes for which it is collected.

CANADIAN GREEN GARDEN collects personal information for various reasons, including:

 

  • Respond to your requests, emails;

  • Process payments and issue receipts, quotes, invoicing, delivery;  

  • To operate, maintain, improve and provide full functionality of the Website, to provide the services and information you request, to respond to comments and questions and to provide support to users of the Website;

  • To provide and improve our website, to understand how users interact with our website and to personalize your online experience.

  • We may also use your information to send you marketing communications or to notify you of any important changes to our website or business. Please note that we will not share your information with third parties for marketing purposes unless you expressly consent to this.

  • Send information, special offers and news about our products, services and events similar to those you have already purchased or which have piqued your interest in accordance with applicable commercial electronic message laws. If you no longer wish to receive such communications, you can unsubscribe at any time by following the instructions provided in our emails or by contacting us directly.

 

 

 

5. Personal information collected

 

CANADIAN GREEN GARDEN may collect personal information in various forms, but will only do so by lawful means and only for the necessary purposes disclosed to you, as described in this Policy, or when permitted or required by law.

The personal information collected, as well as its sensitivity, may vary depending on the context in which the interactions between you and CANADIAN GREEN GARDEN take place. This is why we must first inform you of the nature of the personal information we use.

We protect all personal information collected. Among the personal information that may be collected and used, we pay particular attention to:

 

Name and contact details

First and last name, email address, postal address, telephone number and other similar data used to communicate with you.

Demographic data

Data about you such as your age, gender, country and language of communication.

Images and sounds

Audiovisual data to ensure the security of our users, particularly in places where cultural events take place for which we are organizers or hosts.

Interactions

 Data relating to your use of the websites, platforms and tools created. This is data that you provide in order to use the products. In other cases, such as error reports, this is data that we generate.

Other data. Other data provided when you use our website, including data from Google Analytics.

 

 

6. The purposes of data processing

 

To provide our products and services

We use data to operate our products and services, as well as provide you with rich, interactive experiences.

For example, you send a newsletter to let you know about new products.

 

Development of products and/or services

We use data to develop new products. For example, we use personal information that we anonymize or pseudonymize, to better understand the needs of our customers.

 

Customer Support

 We use the data to diagnose and resolve problems with products and/or services.

 

Surveys and promotional communications

 We use the data we collect to provide surveys and promotional communications. You can add email subscriptions, respond to surveys and choose or not to receive promotional communications from CANADIAN GREEN GARDEN by email, SMS, postal mail and telephone. 

 

Relevant offers

CANADIAN GREEN GARDEN uses data to provide you with relevant and important information regarding the products and services offered. We analyze data from different sources to predict what information will be most interesting and relevant to you and communicate it to you in different ways.

 

Publicity

 CANADIAN GREEN GARDEN uses data collected through its interactions with you, some of our products and on third-party websites to advertise our products and services, particularly on third-party sites. We may sometimes use automated processes to make advertisements more relevant.

 

Commercial transactions

We use data to process your transactions with us. For example, we process delivery and billing information.

 

 

 

7. The treatment processes used

 

CANADIAN GREEN GARDEN attaches the greatest importance to the security of your personal information and is committed to processing it according to industry norms and standards, only for the purposes for which it is collected as described in this policy or in a specific notice to this effect. However, absolute backup of the latter is impossible given the security limits inherent in transmission via the Internet. The information transmitted to us is therefore ultimately at the user’s own risk.

 

 

8. Terms of access and control of personal information

 

CANADIAN GREEN GARDEN ensures that all personal information in its possession is as accurate, current and complete as necessary for the purposes for which it is used.

You have the right to request access to your personal information for verification purposes and to request a correction if it is inaccurate. If you believe that your personal information is inaccurate or if you would like access to your personal information, you can make a request using the contact information provided at the end of this Policy.

To the best of our ability, we will provide you with timely access to your personal information. However, for security reasons, we may need to verify your identity.

Furthermore, there may be circumstances where we cannot give you access to your personal information. In particular, when access may lead to the disclosure of personal information of another person and that person refuses to consent to the disclosure thereof or when legal restrictions apply. If such a situation arises, we will notify you of the reason why we cannot give you access to your personal information.

If your request concerns data appearing on third party web pages or platforms, please contact those third parties directly.

 

 

9. Sharing and reasons for sharing personal information with third parties

 

We do not share your personal information with companies, organizations, or people outside of CANADIAN GREEN GARDEN.

  • For legal reasons: We transmit personal information outside of our company if access to it is necessary to comply with applicable laws and regulations.

 

CANADIAN GREEN GARDEN undertakes not to sell or rent your personal information to a third party.

 

 

 

10. Use of cookies and similar technologies

 

CANADIAN GREEN GARDEN may use cookies, Internet beacons, invisible pixels, log files or other technologies to collect certain personal information relating to visitors to our websites, as well as the recipients of our newsletters, invitations and other communications. Cookies are pieces of information transmitted by the server to the browser during a visit to the website and which allow the current connection to be uniquely identified. This data may include information such as your Internet (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the length of your visit and any other statistics.

The cookies used are used in particular to find the search history linked to the session, to facilitate the user's online browsing experience. It is important to know that activating the cookies option may, depending on the configuration chosen, allow other servers to install cookies on your system. You can set your browser settings to inform you of the presence of cookies, giving you the option to accept them or not.

Please note that our website may contain links or referrals to third party sites. This policy ceases to apply when you leave our website and CANADIAN GREEN GARDEN is not responsible for the collection or processing of personal information by these third parties or via these external sources.

 

 

11. Retention of personal information

 

CANADIAN GREEN GARDEN keeps the data collected for different periods of time, depending on their nature and their usefulness in offering our products and services. During the retention period, CANADIAN GREEN GARDEN takes physical and technical measures to ensure the security of data containing personal information.

The main places where personal information is kept are at our office, computers and use of electronic mail such as GMAIL and OUTLOOK.

Once the retention period has expired, personal information is destroyed. Only statistics or reports containing depersonalized and anonymized data may be retained for extended periods of time.

 

 

Changes to the privacy policy

 

We may change this policy from time to time and we will post the most current version online. We encourage you to review this Privacy Policy periodically to stay informed of any changes.

 

Last updated: September 28, 2023

 

Person responsible for compliance:

If you have any questions, comments or complaints about this policy, you can contact the person responsible for ensuring compliance with this privacy policy:

YANNICK FIORAMORE

CANADIAN GREEN GARDEN

611, CHEMIN DES CÈDRES

NOTRE-DAME-DU-LAUS QC

Phone : 819-767-2626

Mail : serredeville@gmail.ca

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